Position Overview:
The Staff Development & Operations manager gives leadership to various operations and staff activities at GAiN. Alongside the COO and operations team, this position fills a GAiN specific HR role in coordination with Power to Change HR as well as takes an active role in the ongoing staff development and care of the team.
Primary Outcomes
This role will be held accountable to achieve the following outcomes:
- Staff Development & GAiN Human Resources:
- As the MPD Care Coordinator for GAiN, staff on MPD and mid career staff are supported and encouraged in the MPD journey through effective coaching, monthly MPD breakfasts and ongoing dialogue around MPD
- New staff are on boarded effectively both from an HR/operations perspective as well as receiving accurate orientation and welcome to their role at GAiN
- Staff health and staff care are made priority through ongoing HR support and development initiatives
- Yearly GAiN staff retreat and team days are executed successfully
- Acting as the hiring manager for GAiN, recruiting and hiring is initiated in conjunction with Power to Change HR
- Ongoing HR requests and needs unique to GAiN are handled confidentially and professionally, seeking a solution best for both the staff and overall organization
- The Birkman assessment and other resources are utilized to strengthen the staff team (Global Leadership summit, First Aid Training etc.)
2. GAiN Operations:
- Bi-weekly staff meetings are facilitated appropriately with effort given to cover timely topics as well as proactive subjects
- Weekly prayer meetings and monthly Praise Celebrations are facilitated effectively with thought given to remote staff
- 7% GAiN monthly transfers are done accurately and timely
- Quarterly ministry statistics and ministry activity is collated and reported on accurately
- Event contracts are managed for fundraising and team events (as needed)
- Administrative support to operations team (as needed)
Experience Requirements
- Minimum of 3-5 years working in a Relief and Development Ministry or other related ministry/industry experience in an international development setting
Required Skills and Abilities
- A passion for humanitarian aid seeking to demonstrate the love of God in Word and Deed
- Effective communication skills as well as exceptional interpersonal skills
- Exceptional organizational skills
- Able to work with minimum of supervision
- Problem solver – critical thinker. Able to look at a situation from a 360° perspective
- Able to work from a Google Suite platform
- Quickly able to adapt in a cross-cultural setting and in working with government officials
- Technical skills/aptitude would be considered an asset
- Able to travel internationally (hold or can obtain a valid passport) and perform in a variety of cross-cultural settings
- As this position works with children in an international context, the successful applicant will be required to complete a criminal record check and vulnerable sector search
Note: This position requires Ministry Partner Development. The successful candidate will have the privilege to build a partnership team which provides financial and prayer support for the ministry.
Never done this before? Don’t worry…we provide training and coaching that ensures success in Ministry Partner Development.