Position Overview:
The Marketing Coordinator will have a heart for compassionate activity and humanitarian work. This role will add capacity to GAiN’s marketing, communications and development by working on various projects and tasks necessary to fulfill organizational goals and objectives.
Primary Outcomes
This role will be held accountable to achieve the following outcomes:
- Operations (65%)
- Marketing materials are printed and maintained
- Promotional materials are prepared by inventorying stock, placing orders, verifying receipts and coordinating requirements with others in Donor Advancement
- Donor Fulfillment Administrator support including preparation of donor facing assets
- Aspects of key foundational processes (eg. thank you process, referral marketing, lapsed donor process, legacy giving, etc.) for Marketing and Communications / Donor Advancement Team is coordinated
- Basic materials for print and digital collateral are designed
- Library and content on third party sites are updated and managed
- Market research and competitive analysis are updated and current
- Data analysis on campaigns and caseloads are completed
- Other tasks as necessary within the Marketing and Communications / Donor Advancement team
- Video editing and preparation for events and donor facing assets
- Relationship Manager Support (10%)
- Relationship Managers (RMs) and Church Partnerships Director (CPD) support including support documents and material preparation
- Event Support (10%)
- Logistics and set-up support is given leading up to and during events (i.e. fundraising events, conferences, trade shows, etc.)
- RSVPs are managed and attendee information captured and recorded in the CRM
- Checking and responding to events@globalaid.net
- Support for webinars are coordinated
- Inventory of event pieces are accounted for. When necessary repair or replacement is arranged.
- Website Content Management for GAiN (10%)
- Online donor pages are created and updated appropriately for well thank you videos
- Updating globalaid.net with current ministry statistics
- Updating gainworldwide.org website
- Social Media (5%)
- Visual content for GAiN’s social media is created (shared responsibility with other Marketing team member)
- Social media guidelines are monitored among staff while in the field or on GAiN projects
- Social listening are exercised by monitoring user posts and messages (shared responsibility with other Marketing team member)
- Creation of video marketing assets for social media
- Live features use on Facebook, Insta stories & Youtube, are increased
- Be part of editorial team
- Other Responsibilities (10%)
- Active participation in weekly chapel services and other ministry prayer / bible study times.
- Attendance and participation in the bi-annual International Day of Prayer.
- Special projects as assigned by Marketing, Communications & Development Director
Other duties may be assigned on a temporary or permanent basis as ministry needs evolve.
Education & Experience
- An undergraduate degree in Marketing is an asset
- 3 – 5 years of marketing or equivalent experience
- Experience in a non-profit working environment is an asset
About You
- You have a deep, growing, intimate relationship with Jesus Christ
- You are able to maintain confidentiality
- You have excellent organizational skills, with the ability to monitor and track goals, details, data and activities
- You have the ability to prioritize effectively, manage time and multiple tasks
- You communicate effectively: able to speak, listen and write in clear, concise terms
- You are able to think critically and problem solve
- You are proficient with all Microsoft products such as Word, Excel, PowerPoint and Google Suite
- You have knowledge of marketing and communications best practices and execution of tasks
- You have experience with social media marketing and platforms
- You have direct experience using social media management tools (Hootsuite)
- You have above average customer service skills and an even temperament
- You foster teamwork to enhance organizational effectiveness
- You have strong listening skills
- You are able to takes accurate notes and capture important information
- You pay attention to details under time constraints
- You are confident and self-assured with a ‘can-do’ attitude
- You have an understanding of the donor (aka client/customer) journey (an asset)
- You have basic knowledge of Indesign and Photoshop (an asset)
What We Offer Our Staff
- Employer-paid extended health and dental benefits
- Health Care Spending Account
- Group RRSP contribution options with up to 3.5% matching after 1 year of employment
- Access to our Employment Assistant Program (EAP)
- Paid vacation
- Free registration for FamilyLife Weekend Getaway
- Extra vacation week from Christmas to New Year
- Weekly Chapel services
- Semi-annual Day of Prayer participation
- Discounts at our Resource Centre